Fizco Get the app
Support

How can we help?

Find quick answers below, or email us and a member of the Fizco team will get back to you.

Contact support

Email afeezishola41@gmail.com. Include the email or phone number on your account so we can find it quickly.

Email us

Frequently asked questions

How does Fizco work?

Post a request for the device your customer wants. Vendors who have it in stock are notified, and any vendor ready to sell can tap “Show interest” to open a private chat with you. Agree on price and pickup, then confirm the deal.

I forgot my password

On the sign-in screen, tap “Forgot password?” and enter your email or phone number. We'll send you a one-time code to set a new password. Codes expire after a short time, so use it right away.

How do I verify my business?

Add your Corporate Affairs Commission (CAC) registration number and upload your CAC certificate (image or PDF) in the app. If you join a team, you can use your team owner's business verification.

How do subscriptions and payments work?

Subscriptions are paid securely through Paystack. Fizco never sees or stores your full card number. For billing questions, email afeezishola41@gmail.com.

How do I block or report someone?

Open the chat with that user and choose “Block and Report”. Blocked users can no longer message you, and our team reviews every report.

How do I delete my account?

Go to your profile settings in the app and choose to delete your account. Any active subscription is cancelled immediately, and your personal details, inventory and requests are removed. See the privacy policy for exactly what is deleted.

I think my account has been compromised

Reset your password straight away using “Forgot password?”, then email afeezishola41@gmail.com so we can help secure your account.